In this country banks are being urged to lend, especially to small Essay

In this nation banks are being asked to loan, particularly to private ventures (vide Project Merlin) and for contracts, yet additionally - Essay Example Advances to little and medium size undertakings structure the greater part of the credit offices offered by banks at any one time and in this manner have a basic duty in finding out the security of a monetary system. Private designers similarly get credit offices regarding home loans and this has been in the ascent with the coming of a blasting land business over the globe. Bothe neighborhood and worldwide speculators have constantly looked for the intercession of banks through money related help through credit offices which have been named a basic energizer to an economy resuscitating from impacts of monetary emergencies or aiming to expand on inward saves in accounts. In the UK, in the result of the worldwide money related emergencies, the banks are being urged to embrace the loaning system particularly to independent company and for contracts. In addition, they are required to step up administrative and prudent steps in working up capital holds so as to help in the smooth tasks in side the economy. Be that as it may, a through and through problem sets in regards to the harmony between the sheltered loaning and the approaches to develop the capital holds as required. The legislature of the United Kingdom assumes the job of guideline and makes an empowering situation for the banks and independent company undertakings that are the objective in the credit offices. Then again, the financial part inside the nation has a focal job in detailing and receiving positive approaches, which will serve to direct the credit offices, progressed while simultaneously observing the development of budgetary capital stocks in the financial area. Drawing exercises from the 2007 to 2008 budgetary emergencies, Gambacorta and Marques-Ibanez reaches the inference that solidness in money related mediators assumes a basic job in guaranteeing that there is a smooth transmission of credit offices between the banks (loan specialists) and the borrowers (any semblance of little and medium siz e organizations). The quality of bank loaning channels assumes a significant job in arrangement of credit offices in that bank-explicit attributes are focal in credit arrangement. In any case, basic alterations and changes during the time of emergencies came about to great results in reclamation of rational soundness inside the economy. During the emergencies, the advance flexibly experienced limitation incredibly more vulnerable capital situations from banks just as overdependence on non-premiums advances and market financing. This along these lines focuses to the dangers that are common to banks over financing liquidities. The end from the exercises learnt bolster the need of setting up administrative and checking systems on those elements that work for or against fiscal transmission all the more so during times of emergencies. The national bank has a particular job that of administrative job to different banks and keeping an appropriate measurable information base of the consider able number of banks for money related guideline and warning jobs (Gambacorta and Marques-Ibanez, 2011, p.1-28). So as to address the rising worries, there are different apparatuses that can be applied inside the financial area, which would incorporate inconvenience of fiscal approaches, deregulation just as money related development. In any case, money related strategies are contended not to be extremely impartial from the viewpoint of monetary security. Money related

Personality Perspective

Question: Which of the four points of view of character hypothesis do you identify with the most? Why would that be? Answer: Out of the considerable number of points of view concerning character, it is the psychodynamic viewpoint which I for one identify with the most as it depends on the learning hypothesis. In complete complexity to the social viewpoint, this point of view attempts to investigate character by getting into the leader of the individual with the goal that sense can be made of the encounters and relationship and the methodology that they have towards life as a rule (Karagiannopoulou, 2011). This as indicated by me is basic as character isn't something that can be placed into a restraint equation of science and is considerably more perplexing and unpredictable (Tasca and Balfour, 2014). Reference index Karagiannopoulou, E. (2011). Returning to learning and instructing in advanced education: A psychodynamic point of view. Psychodynamic Practice, 17(1), 5-21. https://dx.doi.org/10.1080/14753634.2011.539349 Tasca, G. Balfour, L. (2014). Dietary issues and Attachment: A Contemporary Psychodynamic Perspective. Psychodynamic Psychiatry, 42(2), 257-276. https://dx.doi.org/10.1521/pdps.2014.42.2.257

Video Lesson Citations for Beginners

Video Lesson Citations for Beginners (43) Level: Elementary school, Middle school Length: 3:15 Notes: Citations are in MLA 8th edition Looking for more? Click here to see all of our video lessons and infographics. Plagiarism: It’s a tough word for young students to read and understand, but it also comes with some scary consequences. Consequences can include teacher, parent, and/or administrator intervention, a failed grade, and in some cases, even school expulsion. The best way to prevent it? Teach your students, while they’re at a young age, to be responsible researchers. Teaching your students to include citations in their research projects is an essential, lifelong skill that will prevent plagiarism, provide self-confidence in the creation and submission of a research project, and also keep those scary consequences for them at bay. Citations for Beginners was developed to help young researchers understand: what plagiarism is why citations are created (to acknowledge or give credit to the original author, to allow others to find the source themselves, and to demonstrate to your instructor that you’re capable of locating high quality resources) the format and components of a citation in MLA format the purpose of using citation generator websites, such as EasyBib, to develop citations Use this video in a whole group setting to serve as an introduction to the citation process, assign students to watch it at home for homework as a “flipped classroom” activity, or collaborate with your school librarian to develop extension activities. The possibilities are endless and learning about citations is vital to becoming a responsible and ethical researcher. Believe it or not, elementary students aren’t too young to use citation generator websites, such as . Its simple design allows for young students to quickly and easily cite their sources. Students are capable of creating citations for books, websites, magazine articles, videos, and many other sources they may use while researching. Students can copy and paste the citations into their research project or export them to their Google Docs or Microsoft Word template. Looking for more videos to help with the research process? Be on the lookout for more coming your way! We’re planning on rolling out videos related to the research process and plagiarism in the months to come! Subscribe to our newsletter to be the first to receive our new and exciting resources for educators.

How Is Comporter (to Comprise) Conjugated in French

In French, the verb  comporter  means to consist of, to comprise, or to include. Its a very useful word for your vocabulary list. French students will also be delighted to know that its relatively easy to conjugate. Conjugating the French Verb  Comporter Comporter  is a  regular -ER verb  and that takes some of the difficulty out of conjugating it. This is particularly true if youve already memorized similar verbs like  attacher  (to attach) or  accepter  (to accept). That is because all of these verbs have the same endings. The stem of  comporter  is  comport. All you have to do is add the appropriate infinitive ending to match the subject pronoun and the tense of your sentence. For instance, I include is je comporte and we will include is nous comporterons. Subject Present Future Imperfect je comporte comporterai comportais tu comportes comporteras comportais il comporte comportera comportait nous comportons comporterons comportions vous comportez comporterez comportiez ils comportent comporteront comportaient The Present Participle of  Comporter The  present participle  of comporter  is comportant. This is formed quite simply as well: the -er  ending is dropped and -ant  is added to the verb stem. This is a verb, of course, but you may also find it useful as an adjective, gerund, or noun in certain circumstances. The Passà © Composà © and Past Participle A  rather common way to express the past tense in French is the  passà © composà ©. Rather than conjugate  comporter  using the imperfect, you only need to know the  past participle  comportà ©. Yet, you do need to include the conjugate of the  auxiliary verb  avoir. For example, I included is jai comportà © while we included is nous avons comportà ©. Notice how  ai  and  avons  are conjugates of  avoir  and the past participle does not change as the subject changes. More Simple  Comporter  Conjugations to Know As you become more fluent in French, you may need to know a few more conjugations of  comporter. Its likely that you will only encounter the passà © simple and imperfect subjunctive in French writing. Yet, you should be able to recognize these. The other two verb forms express moods and can be rather useful in conversation. The subjunctive form gives the verb a level of uncertainty or subjectivity. Likewise, the conditional form tells us that the verb may or may not happen because its dependent on conditions. Subject Subjunctive Conditional Pass Simple Imperfect Subjunctive je comporte comporterais comportai comportasse tu comportes comporterais comportas comportasses il comporte comporterait comporta comportt nous comportions comporterions comportmes comportassions vous comportiez comporteriez comporttes comportassiez ils comportent comporteraient comportrent comportassent The imperative verb form is used primarily in exclamations. For this one, you can skip the subject pronoun completely as its implied in the verb. Rather than tu comporte, simplify it to comporte. Imperative (tu) comporte (nous) comportons (vous) comportez

Christmas Carol the Ghost of Christmas Present - 1185 Words

Christmas Carol The Ghost of Christmas Present Ghost : Come in, Scrooge! Come in! Come in and know me better, man! I am the Ghost of Christmas Present. Look upon me! You have never seen the likes of me before? Scrooge : Never. Ghost : Have never walked forth with my elder brothers? Scrooge : I dont think that I have. You have many brothers? Ghost : More than 1,800. 1,842, to be exact. Scrooge : I see you wear a scabbard, but no sword. Ghost : Indeed. Peace on Earth. Good will toward men. Scrooge : Spirit, conduct me where you will. Ghost : Touch my robe. Whats happening? What are you doing? Very strange. Scrooge : Indeed. Not many mortals are granted a heavenly perspective of mans world. Ghost : Yes.†¦show more content†¦But Ill pray that one Christmas, perhaps, the children might taste a turkey. Bob : Perhaps one day, my dear. Perhaps one day. A toast. To Mr. Scrooge. The founder of our feast. Wife of Bob : Founder of the feast, indeed. I wish I had him here. Id give him a piece of my mind to feast upon, and Id hope hed have a good appetite for it. Bob : My dear, the children. Its Christmas Day. Wife of Bob : Christmas Day, Im sure. How can one drink the health of such an odious, stingy, hard, unfeeling man as Mr. Scrooge? As you know he is, Robert. Nobody knows it better than you. Bob My dear, Christmas Day. Wife of Bob :Ill drink his health for your sake and the days, not for his. A merry Christmas and a happy New Year. Hell be very merry and very happy, I have no doubt. Bob : A merry Christmas to us all, my dears. God bless us. Children : God bless us. God bless us, everyone. Merry Christmas and happy New Year. God bless. Scrooge : Kind spirit, say Tiny Tim will be spared. Ghost : If these shadows remain unaltered by the future the child will die. Scrooge : Die! No, spirit. No. Ghost : What then? If he is to die, he had better do it. And decrease the surplus population. Relatives : So youre thinking of an animal Nephew : Yes. Relatives : A rather disagreeable animal? Nephew : Yes. Relatives : A savage animal? Nephew : Yes. Relatives : Wait, wait! Is it anShow MoreRelatedSimilarities And Differences Between Charles Dickol And A Christmas Carol1099 Words   |  5 PagesThe book A Christmas Carol is a well known book. It is a book written by Charles Dickens. This 1843 book, shows a remarkable journey of Scrooge, a cold hearted banker getting haunted by his old deceased business partner and other ghosts to make him a better person. In 1969 Animated A Christmas Carol was made. The two have many similarities and differences. There are many similarities/differences between A Christmas Carol and a 1969 Animated Film A Christmas Carol from Charles Dickens, which are MarleyRead MoreSocial Criticism In A Christmas Carol By Charles Dickens765 Words   |  4 Pages Who is the man behind the world renowned classic, A Christmas Carol. Charles Dickens, born on February 7, 1812, spent the first nine years of his life living in southeast England with his father John, who was kind and likable man, although financially irresponsible. After moving to London, the twelve-year-old Dickens had his father arrested and set to debtors’ prison where his mother moved seven of their children, but arranged for Charles to live alone outside the prison. Charles spent three traumaticRead MoreThe Amazing Transformation of Ebenezer Scrooge in A Christmas Carol669 Words   |  3 Pageshappens in A Christmas Carol after Ebenezer Scrooge is taken on a remarkable journey through time. Although A Christmas Carol was written in the 17th century, its messages and themes stay alive today. Scrooge started changing his personality and life-style throughout the novella. In A Christmas Carol Scrooge changed from being a money-pinching grouch to a kind-hearted man, he redeemed himself through freewill and life changing memories. After Marley visited Scrooge, The Ghost of Christmas Past soaredRead MoreAlthough It Is a Ghost Story, a Christmas Carol Is an Uplifting Tale.745 Words   |  3 PagesAlthough it is a ghost story, A Christmas Carol is an uplifting tale. To what extent do you agree? A Christmas carol by Charles Dickens is a significant novella written in the Victorian era. The protagonist Ebenezer Scrooge is used to demonstrate the upper class society and their attitude towards the poor. Throughout this redemption story, Dickens combines a descriptions of hardships faced by the poor with a heart-felt sentimental celebration of the Christmas season. The novella contains a dramaticRead MoreScrooge Is A Miserable And Greedy Old Man Essay1390 Words   |  6 PagesEbenezer Scrooge is a miserable and greedy old man, who focuses mainly on his business and continues with his greedy ways on Christmas Eve. He is always grumpy and yells at his employees, and most of all at Bob Cratchit. Scrooge’s desire is to be by himself on Christmas Eve, and rejects his nephew Fred’s, invitation for dinner. One night, the ghost of Jacob Marley, a former colleague of Scrooge, who has passed away seven years ago, visits the old man. Marley reminds Scrooge of his cruel lifes tyleRead MoreA Christmas Carol By Charles Dickens1160 Words   |  5 PagesCharles Dickens began writing the famous story â€Å"A Christmas Carol† in October 1843 and wrote excitedly during the next six weeks. He completed the narrative at the end of November so that it could be published by the time it was Christmas. It came out on December 17, 1843 and sold out in only three days (Molly Oldfield). The expression â€Å"Bah! Humbug†, a line repeated many times in the story by its main character, a miserable and bitter fellow by the name of Ebenezer Scrooge, has become a well-knownRead MoreCharles Dickens A Christmas Carol Essay922 Words   |  4 PagesDickens’ A Christmas Carol. In this literary classic, Dickens tells the story of Ebenezer Scrooge, a â€Å"tight fisted...covetous old sinner† (12). Through a series of hauntings by various Christmas ghosts, Scrooge realizes the error of his ways and changes completely into a warm-hearted, generous man. Scrooge’s tale is a familiar one; countless movies have been filmed, plays have been produced, and references made in other stories and television shows. Each rendition of A Christmas Carol providesRead MoreA Christmas Carol by Charles Dickens and the Movie Christmas Cupid569 Words   |  3 Pageswhimsical kind of masque which the good humour of the season justified, to awaken some loving and forbearing thoughts, never out of season in a Christian land† (Dickens Preface). Dickens wanted to convey a theme of the Christmas Spirit in A Christmas Carol and it shined through in Christmas Cupid. Ebenezer Scrooge represents the Victorian rich who treat those below them poorly and only care for their own well-being. 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The ghosts take Scrooge on a journey, physically, taking him to visit important aspects of his past, present and future and these journeys metaphorically empathy enlightenment that he needs to change into a more humane person. The five staves outline how he grows

Exercise 4 †Used Car Free Essays

Used Car – Exercise 4 Our issue is that we need a new vehicle because ours was wrecked and the rental car we were given to use after the wreck by the insurance company is about to expire, leaving us no mode of transportation. We are looking into buying a used vehicle from an advertisement in the local paper. We weren’t sure if the vehicle was still available so we have called the owner and inquired. We will write a custom essay sample on Exercise 4 – Used Car or any similar topic only for you Order Now We do not know who we are buying the car from but we are interested in purchasing the Volkswagen Jetta because of the advertisement in our local newspaper. Just from reading the car ad; we deem that the car fits all our needs and we need to get in touch with the owner fast in order to make sure they don’t sell it to someone else. In order not to have all our eggs in one basket, we have another vehicle prospect that can be purchased, but it’s an older 1995 Jeep Cherokee for $3,800. 00. We are hoping to get the Jetta for less than the Cherokee, or somewhere within our budget, but if we can’t, we can always buy Cherokee for less. The issues that are most important are trying to come up with a deal that will satisfy thefinancial limitations we have while getting something that is worthwhile and will give us a return on our investment. The issues that are less important are probably taking a vacation at this point if it means losing out on a car that will be beneficial for us. The issues linked are trying to find a replacement soon as we will have to return the rental since the insurance company will no longer pay forit. Another linked issue is finding a vehicle within our price range so we don’t have to take out a car loan that will most likely yield high interest. Issues that are not linked are the two different kinds of vehicles, the Jetta and the Cherokee. Our interest on purchasing this vehicle is to acquire a means of transportation and fulfill an urgent necessity with a tight budget, because right now we are renting a car, and our lease agreement is about to expire. We do not plan to renew the lease because it is getting too expensive for us; therefore, time pressure and monetary price are two important factors in our interest. To accomplish our goal of getting the transportation we need, we intend to spend a minimum of $3,500. 0, depending on the vehicle’s conditions; however, we are considering to pay for this car up to $4,100. 00 as settlement, with at least six month warranty from the seller, and if the negotiation fails, our best alternative(BETNA) will be to purchase a 1999 Jeep Grand Cherokee, listed for $3,800. 00; despite its high mileage, the Jeeps is a US made vehicle of low maintenance and easy fix, with a good reputati on in the vehicle market. Our preferred settlement would ideally be to purchase the Jetta since it seems it would fit into what we need for our job at this time. We are willing to trade off on possibly a couple of hundred dollars but we must see what the car needs, it could possiblly need new tires, brakes or other things where we could ask for some leeway to try to save ourselves some money. By calling and getting to know the seller of the Jetta we realize that the other person isn’t just trying to get rid of the car just for the sake of getting rid of it. They are selling this vehicle because they are in need of something else too. We are trying to access were they are coming from, but they aren’t giving us much to go on, other than they need to sell the car. This party is required to be involved in this process, they are the ones selling the car and if we can get it for less than they are asking, then it will require them to negotiate with us. At this point, we don’t have too much information about other party; we just know they have a vehicle they are trying to sell and we assume it is in order to purchase a newer vehicle. The issues they have will probably be trying to get the most money out of the Jetta they are trying to sell while we try to lower their asking prices and come to a mutual understanding. We feel that that priority for the seller is that they may have another vehicle in mind to purchase, or something that they need to purchase rather quickly and they will probably need to sell the Jetta as soon as possible in order to make the other purchase. Our Interest is to get the most reliable vehicle that will service our needs for the least amount of money and at this point we’ve had no past relationships, if we settle on this deal we’ll just need the title of the car signed over to us. No further relationships are really needed but would be beneficial in case we have any issues with the car and questions may arise. We pretend to use collaborative strategy, because we believe that we may need the seller in the future, whenever our financial situation gets better; however, we don’t want to lose money either, we want both parties to make something and establish from this point on a relationship. We believe that we could work together in the near future and this deal could come in to play in the future; however, we’re thinking that the other team may use a competitive strategy and try to make more money. Our research consisted of looking up the Kelly Blue Book Value on the car and getting an idea as to what the car is actually worth. We also wanted to see what the cost of the exhaust system since that component of the car means we will have to shell out more money soon, so we need to make sure that we get that out of the car cost to be able to pay for that expense in the future. We feel the other party has their interest in mind, they ultimately want what they want for their vehicle, but if we could throw in some elements to get the cost down, we will do so. Our tactics at first was to just get a feel for where they were and the urgency in which they needed to get rid of their car. We added in the element of being a single mother of 4 children and getting to work to pay for their food, having a safe vehicle for them to be in and a vehicle that would not cost so much to use. Our first negotiation took place face to face. We threw out the first offer and they countered, that is where our negotiations began. We had a few phone calls from the owner to meet up, but they failed due to other obligations. We decided communicating via email would be our best option. Since we knew we had another vehicle option we decided to start low and work them towards our goal. Getting the first offer out was critical to start the expectations. We started at $ 3,500,and gradually got higher. Since we were trying to accommodate money for a trip and a car we provided them details that weren’t true and we ended up getting the vehicle for $4,700. 00, a few hundred dollars more than we hoped to pay. We were trying to get the car and still take our trip that was planned in advance. But, by having to spend a few hundred more for the Jetta then we originally planned it cost us our trip. We had to choose what was more important; our trip, or having a reliable car and having a reliable car in order to be able to go to work, live and function in life was the route we chose. How to cite Exercise 4 – Used Car, Papers

Midterm Writing Assisgnment free essay sample

In this remarkable essay Franklin makes observations on how the society of Native Americans differs from that of white English America. The main point that Franklin was aiming for is that Native Americans are anything but savages. Franklin wanted to convince people that Just because a culture is different than our own does not mean they are savages and unclean. He even goes as far in his arguments to say that in some respects, the Native American culture and people are more polite than the British.Franklin gives examples describing ways the Indians respect the white peoples values and cultures and in return the Americans believe the Indians values are barbaric. Benjamin Franklin asked the question why the Native Americans should be called savages Just cause their lifestyle is different than others. One of the first examples given was, in 1744 at the Treaty of Lancaster the Six Nations a proposal was formed asking the Indians to send some of their young men to college in Virginia. We will write a custom essay sample on Midterm Writing Assisgnment or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This was purposed so they could teach them the lifestyle that the Americans know and practice. Why did the SIX Nations believe that there was room for Improvement In their community, they wanted to instill some of their values to the Indians. The Indians felt the white man had no moral values when it came to either living in the wilderness or building pains, knowing how to survive outside or either be counselors to the young. They spoke of great honor and high esteem to the Six Nations while declining their offer.Franklin explains their mannerism toward tolerance to listening to the white people ways of converting as mere . The Indians were very polite when holding conversations. After telling a story about two hunters they were told the story was fiction, a tale and a falsehood. The Indians responded by saying the rules of common civility. You saw that we, who understand and practice those rules, believed all your stories; why do you refuse to believe ours? Ben Franklin also thought that the Native Americans should have been welcomed instead of made fun and treated like circus clowns.He spoke of how they were gazed upon and crowded upon when they came In to town. If someone comes Into the Indians village, they are treated as they wanted to be treated with kindness. Franklin concludes the piece by telling of an episode during which a Mohawk man questions a friend who is familiar with white mans practice of attending a Sunday meeting. Upon hearing that the purpose of the meeting is to learn good things, he responds, If they met so often to learn good things, they would certainly have learned some before this time.But they are still Ignorant. He goes on by saying, You see they have not yet learned those little good them to us when we were children. He speaks of the meetings as only to contrive the cheating of Indians in the price of beaver. Franklin emphasizes the power of his social commentary by letting it come through the mouth of a supposed savage. Through this exchange, Franklin reveals the genuinely civilized nature of the American Indian and the ways in which he hopes that the European and white American cultures will develop.

Zora Neale Hurstons Their Eyes Were Watching God Essays

Zora Neale Hurston's Their Eyes Were Watching God Essays Zora Neale Hurston's Their Eyes Were Watching God Zora Neale Hurston's "Their Eyes Were Watching God" Research Paper "I am Me, My Eyes Toward God" Mark Evans Zora Neale Hurston an early twentieth century Afro-American feminist author, was raised in a predominately black community which gave her an unique perspective on race relations, evident in her novel, Their Eyes Were Watching God. Hurston drew on her on experiences as a feminist Afro-American female to create a story about the magical transformation of Janie, from a young unconfident girl to a thriving woman. Janie experiences many things that make her a compelling character who takes readers along as her companion, on her voyage to discover the mysteries and rewards life has to offer. Zora Neale Hurston was, the daughter of a Baptist minister and an educated scholar who still believed in the genius contained within the common southern black vernacular(Hook http://splavc.spjc.cc.fl.us/hooks/Zora.html). She was a woman who found her place, though unstable, in a typical male profession. Hurston was born on January 7, 1891 in Eatonville, Florida, the first all-incorporated black town in America. She found a special thing in this town, where she said, " [I] grew like a like a gourd and yelled bass like a gator," (Gale, 1). When Hurston was thirteen she was removed from school and sent to care for her brother's children. She became a member of a traveling theater at the age of sixteen, and then found herself working as a maid for a white woman. This woman saw a spark that was waiting for fuel, so she arranged for Hurston to attend high school in Baltimore. She also attended Morgan Academy, now called Morgan State University, from which she graduated in June of 1918. She then enrolled in the Howard Prep School followed by later enrollment in Howard University. In 1928 Hurston attended Barnard College where she studied anthropology under Franz Boas. After she graduated, Zora returned to Eatonville to begin work on anthropology. Four years after Hurston received her B.A. from Barnard she enrolled in Columbia University to begin graduate work (Discovering Authors, 2-4). Hurston's life seemed to be going well but she was soon to see the other side of reality. Hurston never stayed at a job for too long, constantly refusing the advances of male employers, which showed part of her strong feminist disposition. But Hurston was still seeking true love throughout her travels and education. At Howard University, Hurston met Herburt Sheen whom she married on May 19, 1927 in St. Augstine, Florida (DA, 2). They divorced shortly after they got married because they could not continue the idealistic dreams they had shared in their youth. Zora Hurston's second marriage to Albert Price III was also short lived. They were married in 1939 and divorced in 1943 (DA, 2). By the mid-1940s Hurston's writing career had began to falter. While living in New York, Hurston was arrested and charged with committing an immoral act with a ten-year-old boy. The charges were later dropped when Hurston proved that she was in another country at the time the incident allegedly took place (Discovering Authors, 3). Hurston already was witnessing the rejection of all of her works submitted to her publisher, but the combined effects of the arrest and the ensuing journalistic attack on her image doomed the majority of her literary career. She wrote to a friend: "I care nothing for writing anything any more My race has seen fit to destroy me without reason, and with the vilest tools conceived by man so far" (Discovering Authors, 4). In approximately 1950 Hurston returned to Florida, where she worked as a cleaning woman in Rivo Alto. She later moved to Belle Glade, Florida, in hopes of reviving her writing career. She failed and worked as many jobs including: newspaper journalist, librarian, and substitute teacher (Baker, prodigy.com/ pages.html/chronology.htm). Hurston suffered a stroke in 1959 which demanded her admittance in the Saint Lucie County Florida Welfare Home. She died a broken, penniless, invalid in January 1960 (DA, 5). All of Hurston's trials built the basis for her best work. Therefore, the work that has denoted her as one of the twentieth century's most influential authors did not come until after she had graduated from college. However, the literature she composed in college was by no means inferior. She was a defiant free-spirit even during her early college career. While working on an anthropological study for her mentor, Franz Boas, she was exposed to voo doo, which she quickly embraced. She was deeply interested in the subtle nuances that voo

How to find out if a companys culture is right for you

How to find out if a companys culture is right for you Every company has its own culture- what it values, how it approaches its mission, and what it expects from employees. The tricky part is that this is not always evident from outside sources. So how do you know if a company will be a good fit for you, outside of the baseline professional requirements? Broaden your research.Sure, you’ve looked at the company’s site to glean its mission statement and what it shows publicly. But if you want to get a sense of what life is really like at this company, it’s time to go outside the corporate site. Sites like Glassdoor and Salary.com have company reviews direct from current and former employees. Though you should be sure to take individual reviews with a grain of salt- you never know if someone is using the site to nurse a grudge. But if you look at a lot of different reviews, you can get an overall sense of how the company operates, culturally. A company’s social media profiles (particularly LinkedIn and Facebook) can also provide useful glimpses at what a company is really like.Read the job description extra carefully.The job description tells you the bare bones of what this job will require, but it can also give you glimpses of what it’s like to work at the company. Does the listing include any information about benefits? Those can tell you what the company values. Are there keywords like â€Å"self-starter† or â€Å"independent thinker†? Those can be clues to the management style you can expect as part of the company’s culture. Think about what information the company presents about itself and prioritizes in the job description, and consider whether these things are most important to you in a job as well.Note how the company interacts with you.When you apply, do you get a series of automatic form letters thanking you for your interest? Do you get an email directly from a human that is warm and friendly, and clearly written directly to you? Do they respond quickl y (within a day or two), or is response time dragged out to a week or more? How the company interacts with you can tell you what they value, and what they expect of their public-facing employees.Analyze the interview process.The organization of the interview process can also be a key indicator of what the company culture is like. If things feel disorganized- people are running late, or didn’t realize you were coming in to interview today- that shows you a lot about the priority the company places on organization and on the hiring process in general. If they don’t value the interview and let chaos dictate the process, is that a place where you’ll feel comfortable and nurtured as a new employee? On the flip side, if you come in, and meet with people who are not only prepared, but enthusiastic to talk with you, that shows you that the place values employees’ time.During the hiring process, it can be easy to forget that you’re not the only one being te sted here- you want a job and a workplace that fits your personality and career goals. After all, you’ll be spending dozens of hours per week at this place. If you find the culture and atmosphere to be toxic, it’s not a great option for you or the company to feel unhappy or stressed.

COOP training program Essay Example | Topics and Well Written Essays - 1000 words

COOP training program - Essay Example This program gives more opportunities to students for employment through giving them opportunities to prove themselves at respectable companies. Madinah Net Holding Company (MNCO) is a joint stock company specialized in general contracting and construction loading and unloading and electric construction and supporting government projects in the work of maintenance and operation. It also produces and manufactures basic materials used in construction (stones, sand, ready mix,  asphalt). The headquarters of the company is located Madinah and there are several branches in the city of Riyadh, Qurayyat, Ahsa and Dammam. MNCO was established in the beginning of 1418 AH to contribute to boost and develop the economy through the implementation of construction projects, loading, unloading, maintenance and operation of various government and private sectors. This was through developing the strategic plan to improve service delivery in the field of operation, maintenance, and it proved successful achievement of objectives through the provision of qualified chiefs and modern techniques that have contributed to overcome obstacles to reach its vision. Believing in the importance of the role of human resources in achieving the objectives, MNH has been keen to appoint a skilled workforce and attract talents and experiences from different sectors and formed integrated technical and management work groups at a high level of training, efficiency, and began to implement its efforts even exceeded expectations, and thus gained the confidence of customers and their satisfaction with the support of such experiences and competencies. Madinah Net Holding Co. for Cement Products Factory consists of main and technical administration, sales department, production, laboratory and financial department. All of these categories carry a group of competent and a high degree of

Personality Development Essay Example | Topics and Well Written Essays - 500 words - 1

Personality Development - Essay Example Rogers’ unconditional positive regard is a crucial part of his person centered approach. In this, the therapist accepts the client unconditionally, that is, without judgment, without disapproval and without approval of their condition. This raises the self regard of the client, and makes the client responsible for their own treatment. It also makes the client aware that he or she has their own feelings, and their own experiences that they themselves must be responsible for. Therefore there can be no blame, if there is a problem within you then you can help yourself to overcome it, with the gentle guidance of your therapist. This approach is different than those we have already studied this year in as much as it treats a person as an individual, not as a symptom or as a disorder that must be worked on. This theory believes that personality is developed individually, not using a set of pre-determined factors or believing that we are merely born with a personality already intact.

Business Monopolies :: essays research papers

Business Monopolies This world is made up of many businesses and businessman. Some have prospered and some have lost everything. The term â€Å"monopoly† was the cause for the rise and fall. Very select few have managed to dominate a product or company to form a monopoly. Unfortunately, the government prohibits these types of businesses, yet people still continue to strive to achieve such stature. Two of the truest powerhouses of the past 300 years in the business world would most definitely be William Henry Gates 3rd and John Davison Rockefeller. Both of these business geniuses have unique stories about their rise to the top. They also share there experiences on how quickly they can fall and lose everything. William Gates was born on October 28, 1955. His family had a history of being great in business and politics. His father was a prominent lawyer and his grandfather a president of a bank. Bill was a naturally gifted child who excelled in every course. His parents decided to send him to a private school, which had an enormous effect on him. It was here where he was introduced to the computers. While attending this private school, he met Paul Allen. Allen, Gates, and a few other kids, started using computers to write programs but decided that they needed some way to practically use the machine in the real world. They got their first chance when Paul happened to see a magazine with a picture of a personal computer. He told Gates, who at the time was attending at Harvard. They both decided to call the company and tell them that they had written an operating system for the computer. This, however, was a lie because they did not even own one of these machines. They had one chance to test the program and it worked perfectly. Gates then dropped out of Harvard and he and Allen started a new company called Microsoft. In 1980, the two were approached about programming a program for a personal PC. This was the start of Ms-Dos. In 1987, he started pushing CD-ROMs, which turned out to be a good idea. The 1990s were crazy years for Microsoft. The company became a big time player and got bigger and bigger. As Microsoft became a larger and more powerful company, they became able to use Predatory pricing to their advantage. That meant that they were able to cut their price so low no one could compete.

Business Process in a Hotel

Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL MIROSLAV DRLJACA, MSc, Researcher Zagreb Airport, Ltd. , Zagreb, Croatia METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL UDC 65. 012. 4:640. 4 Preliminary communication Requests of interested parties, amongst which the customer has the central position, are starting points of quality management system that complies with requirements of ISO 9000ff international norms.Regardless of the fact whether we want to arrange hotel management system to meet the requirements of these norms, one should be able to recognize exact requests of interested parties, especially of the customer of services. Correct recognition of these requests presents the beginning of quality system management in a hotel. In order to fulfill the expectations and requests of guest, the management system in a hotel must be developed, documented, implemented and managed in such way to ensure realisation of the actual and foreseen guests' requests.Function structure of hotel organisation will not be sufficient for a long-run achievement of this goal. Classic structural model of hotel organisation must be upgraded through developed, documented and implemented business processes. In order to run hotel successfully, numerous interrelated activities must be defined and managed. The application of business process systems in the hotel, their definition and interaction, together with the management, can be defined as process approach.Business processes are one of structural elements of hotel management system. If they are not developed, documented and implemented, we can justly ask whether hotel management system is capable of meeting requests of interested parties. For running businesses, as well as hotels, there are three characteristic types of business processes: core business processes, management business processes and support processes.Scientists and expe rts do not agree about generally accepted methodology of business process modelling. This paper accepts a hypothesis saying that a good methodology is the one which enables managing of business process in a way to ensure the fulfillment of interested parties' requests, specifically the requests of guest. Key words: process, methodology of business process modelling, process approach. INTRODUCTIONDespite the fact that only a small number of hotel industry representatives in Croatia possess ISO 9001 certificate as international confirmation of requested quality level of management system, the idea of quality, as marketing orientation, as business 752 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL philosophy and everyday practice, is more and more existing in hotel industry. Independently of the degree of awareness of hotel management, business processes can be developed in any of the following ways: 1) in a long-established manner – which is based on „know-howâ€Å" of the most important parametres of business processes, with interventions only in situations when reliability of business process is seriously affected, 2) without any control, when in extreme cases the business process develops in completely uncontrollable conditions, 3) in partly controllable conditions – characterized by business process model according to chosen methodology, in conditions which are controlled in the same amount as the basic parametres that define them, and 4) in completely controlled conditions – those business processes whose basic parametres of definition are under complete control. 2 In order to create completely controlled environment for developing of usiness process in a hotel, it is necessary that hotel business processes be: 1) named, 2) described, 3) structurised/organised, 4) controlled, 5) managed, and 6) always improving. In order to fulfil it, hot el business processes need to be conceived, i. e. developed according to chosen methodology. The problem lies in the fact that ISO 9001:2000 norm (Quality Management Systems – Requirements) requires the proof that business processes are managed, but methodology of business processes developing is not being suggested. 3 The choice of methodology, and often its definition, is left to be made by hotel management. 1. DEFINITION OF TERM „PROCESSâ€Å" The word „processâ€Å" evolves from Latin word „procedereâ€Å", which originally means „moveâ€Å" or „go aheadâ€Å".This word form was followed by noun „processusâ€Å", which is translated as „processâ€Å" and means „ †¦ a series of actions, phases or events, development (in any direction or form) and transformation (inputs > outputs) of anything that was took under consideration (element, structure, sub-system, system, etc. ). â€Å" 1 2 3 ISO 9001 certificate, inter national confirmation of requested quality level of management system, acquired the following hotel industry representatives in Croatia: (in 1999: Hotel Excelsior in Dubrovnik, Hotels Maestral – Hotel Komodor in Dubrovnik; in 2000: Vodicanka Tours – Hotel Punta in Vodice, during change of owners did not retain the certificate, and Hotels Argentina in Dubrovnik).Basic parametres of definition of business processes are: a) object of activity (material, information, product, service and similar), b) frequency of operation (continually, sometimes only once, and similar), c) area of activity (state, city, company/organisation, part of company, and similar. ), d) manner of operation (usual, uncontrollable, in partly controllable conditions, in completely controllable conditions). At writing about methodology of business process development the authors avoid presenting final solutions, because methodology of business process development represent intellectual ownership (know how) of the author or consultant. Rare examples in Croatian literature are: Ivan Mamuzic, â€Å"Procesni pristup u sustavu upravljanja kvalitetom†, Kvaliteta, Broj 3, Infomart, Zagreb, 2002, p. -4, in which author presents possible methodology of business process development and shows part of diagram of process flow; Miroslav Drljaca, â€Å"Proces kao ishodiste modela ISO 9001:2000†, Kvaliteta, Broj 3, Infomart, Zagreb, 2002, p. 5-6, in which the author presents methodology of business process development and shows break-up of one business process; Zivko Kondic, Kvaliteta i ISO 9000, Tiva, Varazdin, 2002; and partly: Nenad Vulic, Sustavi upravljanja kvalitetom, Veleuciliste u Splitu, Split, 2001. Total presentation of methodology of business process development is written in: Nenad Injac i Marko Besker, Metodologija izgradnje poslovnih procesa u sustavu kvalitete, Oskar, Zagreb, 2003. 753 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drlja ca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL Figure 1. Process presentationRULES AND CONTROLS INPUT TRANSFORMATION AREA OUTPUT MECHANISMS Process can be also defined as â€Å"a course, evolution or manner through which something was born or transformed, it is a development, a procedure †¦Ã¢â‚¬ 4 HRN EN ISO 8402:1996 norm defines the process as a â€Å"group of mutually independent resources and actions which transform input elements into output elements. †5 Transformation of input elements into output is in fact a transformation of one into the other. Each process thus becomes unique and special. Transformation of input into output is a system of complex interactions of operations and resources. It is a technology. It is â€Å"know how. International norm ISO 9000:2000 defines the process as „group of connected or mutually dependent activities which transform input into results. â€Å"6 The application of process system in a company, its definitio n and mutual interaction, as well as the management of process system – can be called „process approach. â€Å"7 The process approach has the advantage of permanent managing of links between – particular processes (within the process structure), which is the structural element of hotel management system, – and – combination and mutual interaction of these elements. 8 When applied in the hotel quality management system, this process approach underlines the importance of the following: ? understanding and meeting of guest's requests, need of supervision of business processes in value added conditions; ? achieving results of business processes and their efficiency, and 4 5 6 7 8 Zelimir Domovic, Sime Anic i Nikola Klaic, Rjecnik stranih rijeci, SANI-PLUS, Zagreb, 1998, p. 1163. HRN EN ISO 8402 Quality management and quality assurance – Vocabulary, (ISO 8402:1994; EN ISO 8402:1995), Quadrilingual version. International norm HRN EN ISO 9000:2002 Quality management systems – Fundamentals and vocabulary (ISO 9000:2000, EN ISO 9000:2000), Version quadrilingue, p. 40. International norm HRN EN ISO 9001:2002 Quality management systems – Requirements (ISO 9001:2000, EN ISO 9001:2000), p. 14.Except process structure, structural elements of management system of every company, a hotel as well, are: 1) strategic documents of company (mission, vision, strategy, politics, general and special managerial aims), 2) organisation, 3) resources, 4) partnerships, and 5) communication and notification. 754 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL ? permanent improvement of business processes, based on impartial estimation. Regardless of many possible types of business processes, and many diversities of process structures, all business processes in hotel can be divided into three types: ? management processes, ? core processes, ? sup port processes. Figure 2.Three types of business processes Management processes Guest' s request Core business processes Guest' s satisfaction Support processes Source: Martyn A. Ould, Business Processes, John Wiley & Sons Ltd, Chichester, England, UK, 1995, p. 2. Many industries have more than one core or „macroâ€Å" group of business processes, including: management of business system, management of resources, realisation of products and services, measurement and control. 9 Management business processes are important for progress of core business processes, as well as of support process. These are business processes of development, planning, quality management and management of hotel organisation.Because of entirety and directions of their influence onto core business processes – Management business processes are called – vertical processes. Core business processes are focused on the achievement of satisfaction of customers, (buyers/users), i. e. hotel guests . They directly add new value to the product, meaning service. They meet requests of hotel guests and are generator of their 9 Herbert C. Monnich, Jr. , ISO 9001:2000 for Small and Medium Sized Businesses, American Society for Quality, Milwaukee, Wisconsin, USA, 2001, p. 3. 755 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL contentment.Core business processes, processes of fulfillment or realization, are business processes whose result – in form of product or service has direct value confirmation on the market. The plan and the product in their creation are in core business processes strongly integrated. Core business processes are called – horizontal processes. Figure 3. Interactivities of different types of business process Management processes (vertical) Core processes (horizontal) Support processes (vertical) Support processes which are also called logistical or resourceful business processes, are directed towards producing satisfaction of internal users within hotel organisational structure. They are able to create added value for the guest.However, this influence on making added value is indirect and is fulfilled through support of core business processes. Support processes are auxiliary business processes and represent a support to core business processes. With regard to direction of activities onto core business processes, they are also called – vertical processes. Numerous management, core and support processes develop within this process structure simultaneously. They have a series of interactions. Each interaction in certain measure affects the business process result in terms of meeting the guests' requests. 2. BUSINESS PROCESSES IN A HOTEL „Complete work process of a hotel consists of processes of production activities and service activities.Purpose of production activities is rendering of services which have product characterist ics, like: various food, beverages that are specifically prepared, bread, desserts, and similar. Purpose of service activities is providing guests with: accommodation, serving of meals and beverages, entertainment, sale of goods, various handicraft-and-services, laundry washing, ironing, and similar. â€Å"10 „Process contains all activities linked into a chain. It starts with defining of all possible needs a 10 Ivanka Avelini Holjevac, Kontroling – Upravljanje poslovnim rezultatom, Sveuciliste u Rijeci, Hotelijerski fakultet Opatija, Opatija, 1998, p. 379. 756Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL guest (tourist, buyer, etc. ) may have during the trip, until return, only with aim that all guests' needs are met. â€Å" 11 Table 1. Types of business processes in a hotel 1. 2. 3. 4. 5. 6. 7. 8. Process of hotel management. Process of planning. Process of development. Pro cess of marketing. Process of quality management. Process of environment management. Process of social responsibility management. Process of security/safety at work management. 1. Process of producing food and beverages which are specifically prepared. 2. Process of serving meals and beverages. 3.Process of reception and accommodation of guests. 1. 2. 3. 4. 5. 6. Process of human resources management. Process of financial management. Process of infrastructure maintenance. Process of information management. Process of purchase. Process of sale. Management business processes in a hotel. Core business processes in a hotel. Support processes in a hotel. At identifying of business processes in a hotel and dividing them into types, it is necessary to avoid identification of business function and business process in a hotel. Essential differences are at least these that follows: ? business function is static category, while business process is dynamic category, business function is mostly operated within one structural hotel unit, and is usually named after it, while process implies more participants from more structural hotel units, ? business function is operated within hotel, while process can have participants from outside of hotel structural organisation, but who are important for progress of concrete business process, 11 Zdenko Cerovic, Hotelski menadzment, Sveuciliste u Rijeci, Fakultet za turisticki i hotelski menadzment Opatija, Opatija, 2003, p. 415. 757 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL ? ? ? . business function is run by functional manager, and process is run by business process manager, and identification of these roles must not be a rule but an exception, business process is one of the possible inner aspects of supervision of costs, quality costs as well, while function is not, due to all these differences, function is a narrower concept than busine ss process. METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT Basic task of hotel management during of business processes development is in fact establishing, directing and describing of events during transformation process of input into output. In order this task could be accomplished, we ust have suitable methodology of business process development within the quality system. Different companies use dissimilar methodologies. Modelling of methodology in great measure depends on knowledge about quality management. Regardless of which methodology is used by teams who developing business processes, they should remain consistent when they apply it in developing all business processes in a hotel. Hotel management must create its own methodology or choose already existing methodology of business process development. Teams for business process development in practice often encounter the problem of verification of correctness of their own solutions. This paper presents one of the possible approac hes. 3. 1.Identification of the process is initial task in business process developing and demands (from the team): naming of the process, appointing of the leader (manager) of business process, defining of its objective(s), defining of input and output requests, description of mechanisms, rules and controls. Afterwards, they must determine outer and inner users of business process results, as well as designate process steps as consisting parts of the business process. 3. 2. Diagram of the context is simple display of business process at the highest level from which an interaction can be seen: rules, controls and mechanisms during transformation of input into output. 3. 3. Display of static model of business process presents logical sequence of process steps development as consisting parts of the business process.This phase of business process development identifies structural units where individual process step develops, and locates control points at which measurements will be perf ormed – and thus manage the business process. 3. 4. Description of the process describes requests that result from requests and needs of guests, then from specifications, norms, regulations, elaborations, methods and resources. Here are also identified requests, objectives and descriptions of their fulfillment, as well as allowed deviations. By defining of allowed deviations we in fact determine the minimum quality level of business process. 758 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL Figure 4. Diagram of the contextRULES AND CONTROLS GUEST' S REQUEST PROCESS OF RECEPTION AND ACCOMMODATION OF GUESTS A- 0 GUEST' S SATISFACTION MECHANISMS 3. 5. Diagram of decomposition of business process is methodologically confirmed graphical representation of the process with all its consisting parts – process steps. It represents logical sequence of process steps development. It specif ies input, rules and controls, mechanisms and output of each process step. Diagram of decomposition represents a technology. It shows process of reception and accommodation of guests per process steps that logically develop in sequence. At least one exit from a process step is also an entry into the next.Process steps in the process of reception and accommodation of guests are identified as follows: 759 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL Figure 5. Decomposition of process of reception and accommodation of guests Refusal of request Guest' s request ANALYSIS OF GUEST' S REQUEST A-01 ACCOMODATION OF GUEST A-03 RECEPTION OF GUEST A-02 Accommodated guest Orders to departments Invoice issued to guest Invoice forwarded to Financ. Dept. HANDLING OF GUEST A-04 Fulfillment of guest's request CHARGEING AND GREETING OF GUEST A-05 Fulfillment of requests FINAL ACTIVITIES A-06 ReportsNew proce ss cycle A-0. 1 Analysis of guest' s request A-0. 2 Reception of guest A-0. 3 Accommodation of guest A-0. 4 Handling of guest A-0. 5 Charging of services and greeting of guest A-0. 6 Final activities 3. 6. Description of process steps must specify input, output, mechanisms, rules and controls of each process step, as well as locate structural hotel unit in which certain process step develops. Also, written procedure is named, if any of process steps should be additionally documented. 3. 7. Presentation of dynamic model of the process is plan of implementation of developed business process into functional structure of organization of the hotel.The plan shows in which structural hotel unit develop activities of each process step, and which unit of organization is responsible for their execution. Making of presentation of dynamic model business process is a precondition of the process organisation itself. 760 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. D rljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL Figure 6. Dynamic model of process of reception and accommodation of guests Partners Financial Division Human Resources Div. Accommodation D. Reception Accommodation Divis. Food & bever. Division Commercial Division Controlling Quality Manager Process steps General Manager Structural units Analysis of guest's request A-01 Reception of guest A-02 Accommodation of guest A-03Handling of guest A-04 Charging of services and greeting of guest A-05 Final activities A -06 3. 8. Establishing of responsibility for the process is logical continuation of work on business process development. It implies exact establishment of responsibility of concrete executor of individual process step. After establishment of responsibility, the conditions for establishment of management team for concrete process are prepared. Management team is headed by manager of business process. In this way we model process organisation, based on team work. 12 3. 9. Plan of measuring within the process is based on description of business process, i. . defined limits of allowed deviations, up to which business process still shows reliability as one of its crucial characteristics. The plan of measuring defines names of control points where certain measurements will be performed. It also defines target value, allowed deviations and measuring method. By all these measurements, comparisons with target values, and possible application of corrective measures and activities – we manage the business process. 12 Pere Sikavica, â€Å"Procesna i timska organizacija†, Slobodno poduzetnistvo, br. 18/98, Zagreb, 1998, p. 108116. 761 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M.Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL 3. 10. Plan of providing information within process is necessary in order to clearly define: which participant of business process provides the information, who receives it , what is its contens, and when is the information sent and received. 3. 11. Making of further process documentation implies writing of procedures for particular process step which definitely needs it, and writing of lower level documents, like work instructions, check lists, plans of corrective measures and activities, etc. CONCLUSION In the audit of quality of hotel management system it is necessary to document and prove the request for business process management.Since this is the requirement of ISO 9001:2000 international norm, and only four representatives of hotel industry in Croatia have certificates related to this international norm, it is justified to ask: which methods were used in hotels to name, describe and organise structural units of business processes, and how were these business processes controlled, managed and constantly improved. In the economy branches, which are the core of tourist industry, the most successful companies, except for food-and-beverages industry , do not have certificates. There is a limited number of companies which possess international certificates, amongst which are: retail trading, hotel industry, road transport and manufacture of furniture. Therefore, repeatedly, the question is put: can we create development strategy for Croatian tourism without developed strategy of these economy branches that realise part of revenue resulting from tourists' expenses. There are no ready universal solutions.Imitating of another company's solutions or adoptions of lesser adjustments of these solutions as their own optimum solutions are – delusions, and in practice will be causing entropy. Every business process is different. It can even have the same name, same number and same names of process steps, same inputs and outputs, but still there are no identical business processes. Differences and originalities are happening in the interaction of inputs and outputs, rules, and controls, as well as mechanisms in each process step â⠂¬â€œ in the area of transformation of inputs into outputs. In the context of quality management systems we may conclude that ISO 9001:2000 international norm does not suggest methodology of business process development, but demands the proof that business processes are being managed.It can be concluded that every methodology of business process developing is satisfactory, if it can prove the management of processes. REFERENCES 1. 2. 3. 4. 5. Avelini Holjevac, Ivanka, Kontroling – Upravljanje poslovnim rezultatom, Sveuciliste u Rijeci, Hotelijerski fakultet Opatija, Opatija, 1998. Cerovic, Z. , Hotelski menadzment, Sveuciliste u Rijeci, Fakultet za turisticki i hotelski menadzment Opatija, Opatija, 2003. Domovic, Z. , Anic S. i N. Klaic, Rjecnik stranih rijeci, SANI-PLUS, Zagreb, 1998. Drljaca, M. , „Proces kao ishodiste modela ISO 9001:2000â€Å", Kvaliteta, Broj 3, Infomart, Zagreb, 2002. Drljaca, M. , „Konzistentnost kvalitete i poslovne uspjesnosti u Hrvatsko jâ€Å", Zbornik radova 7.Simpozija Hrvatskog drustva menadzera kvalitete Kvaliteta nas izbor za buducnost, Oskar, Zagreb, Sibenik, 2005. 762 Creating Customer Value in Tourism and Hospitality Industry, pp. 752-763 M. Drljaca: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. HRN EN ISO 8402 Quality management and quality assurance – Vocabulary, (ISO 8402:1994; EN ISO 8402:1995), Quadrilingual version. International norm HRN EN ISO 9000:2002 Quality management systems – Fundamentals and vocabulary (ISO 9000:2000, EN ISO 9000:2000), Version quadrilingue. International norm HRN EN ISO 9001:2002 Quality management systems – Requirements (ISO 9001:2000, EN ISO 9001:2000). Injac, N. i M.Besker, Metodologija izgradnje poslovnih procesa u sustavu kvalitete, Oskar, Zagreb, 2003. Kondic, Z. , Kvaliteta i ISO 9000, Tiva, Varazdin, 2002. Mamuzic, I. , „Procesni pristup u sustavu upravljanja kvalitetomâ€Å", Kvaliteta, Broj 3, Infomart, Zagreb, 2002. Monnich C. H. , Jr. , ISO 9001:2000 for Small and Medium Sized Businesses, American Society for Quality, Milwaukee, Wisconsin, USA, 2001. Ould A. M. , Business Processes, John Wiley & Sons Ltd, Chichester, England, UK, 1995. Sikavica, P. , â€Å"Procesna i timska organizacija†, Slobodno poduzetnistvo, Broj 18, Zagreb, 1998. Vulic, N. , Sustavi upravljanja kvalitetom, Veleuciliste u Splitu, Split, 2001. 763

The Outcome Of Reconstructed History Course Material

Professor Hellwig English 101 3 May 2016 The Outcome of Reconstructed History Course Material Education is very important this day and age, especially in our society and culture. However many textbooks that are being used in American history classes are being reconstructed or rejected. These materials range from that of which local communities, state school boards, teachers and parents have decided is inappropriate for children to be learning, such as nudity, or teaching subjects that some may find objectionable, for instance evolution versus creationism. However censorship, the reconstruction, and rejection of course material in American schools, tend to be more prevalent in social, political and religious issues, with many materials†¦show more content†¦The outcome of this could be extremely positive and should be enforced by the federal government. However rather recently, our current President Barak Obama signed the Every Student Succeeds Act turning all of the decision making power on education back in to the states hands. This new law will supposedly end more than, â€Å"A decade of what critics have derided as one-size-fits-all federal policies dictating accountability and improvement for the nations 100,000 or so public schools.† (Associated Press, NBCNews) What many people believe might be good thing could possibly have a very negative outcome in the future. By examining Texas, a state that had originally rejected Common Core, we can almost exactly how this might turn out and the consequences that it might have for the rest of United States. â€Å"Texas combines a rigidly thematic and theory-based social studies structure with a politicized distortion of history†(excellencemedia) The result of such structured curriculum, avoiding clear historical explanations while offering misrepresentations throughly in this way is unwieldy troubling and dangerous. In the United States; forty-two states, The District of Columbia, four territories, along with the Department of Defense Education Activity, have adopted the Common Core State Standards. Each State or territory that has adopted the